Enterprise-Grade Workflow Engineering

I Automate.
You Scale.

Every unanswered message is a lost customer. Every manual task is time you don't have. I build systems that respond instantly, follow up automatically, and handle the repetitive work — so you can focus on growing.

Book a Strategy Call Explore Solutions
Michal Gona

Michal Gona

Automation & Revenue Architect

"Every hour you or your team spends on manual work is an hour not spent on growing the business."

Lead & CRM Automation n8n & Make.com Webhook & API Integrations AI Workflow Builder OpenAI & Claude APIs Voice AI Systems Zapier Certified SAP SuccessFactors SQL & T-SQL
OpenAI
Gemini
Claude
n8n
Make.com
Zapier
Stripe
PayPal
Wise
GoCardless
WhatsApp
Discord
Telegram
Slack
Gmail
HubSpot
Airtable
Notion
Shopify
Salesforce
GitHub
Bland.ai
Vapi
Retell AI
OpenAI
Gemini
Claude
n8n
Make.com
Zapier
Stripe
PayPal
Wise
GoCardless
WhatsApp
Discord
Telegram
Slack
Gmail
HubSpot
Airtable
Notion
Shopify
Salesforce
GitHub
Bland.ai
Vapi
Retell AI
Lead Enrichment & CRM Sync
Automated Email Auto-Reply
Real-time Discord/Slack Alerts
E-commerce Inventory Auto-Sync
Custom PDF Invoice Generation
Customer Ticket Route Automation
Google Maps Lead Scraping
HubSpot Contacts Auto-Update
Intelligent Expense Tracking
Calendar Scheduling Auto-Booking
Multi-Step Client Onboarding
Database Verification & Backup
Live Financial Metrics Dashboard
Customer Sentiment Classification
Stripe Transaction Webhooks
Telegram Custom Auto-Responder
Multi-Channel Social Posting
Automated Lead Qualifying
New Lead Reply Under 60 Seconds
24/7 Automated Customer Support Reply
Instant After-Hours Customer Response
24/7 AI Phone Receptionist
AI Call Screening & Appointment Setting
Lead Enrichment & CRM Sync
Automated Email Auto-Reply
Real-time Discord/Slack Alerts
E-commerce Inventory Auto-Sync
Custom PDF Invoice Generation
Customer Ticket Route Automation
Google Maps Lead Scraping
HubSpot Contacts Auto-Update
Intelligent Expense Tracking
Calendar Scheduling Auto-Booking
Multi-Step Client Onboarding
Database Verification & Backup
Live Financial Metrics Dashboard
Customer Sentiment Classification
Stripe Transaction Webhooks
Telegram Custom Auto-Responder
Multi-Channel Social Posting
Automated Lead Qualifying
New Lead Reply Under 60 Seconds
24/7 Automated Customer Support Reply
Instant After-Hours Customer Response
24/7 AI Phone Receptionist
AI Call Screening & Appointment Setting
Engineered Outcomes

AI & Automation Packages Built To Scale

From simple workflow triggers to AI-powered pipelines — I build systems that run your operations automatically, so your team focuses on what actually grows the business.

Stop Doing It Manually

If you're still copy-pasting between apps, sending the same email over and over, or updating spreadsheets by hand — that ends here. I connect your tools so the work happens automatically.

Your Sales Process On Autopilot

Stop spending hours on follow-ups, lead tracking, and manual outreach. I automate the boring repetitive stuff so every lead gets contacted, every follow-up gets sent, and no opportunity slips through.

You Own Everything

No black boxes. No "only I can manage this." Every automation I build is fully documented and handed over to you. Your system, your rules, your control.

Our Process

Simple Process. Serious Results.

Three steps from first call to fully running automation. No technical headaches on your side.

01

I Learn Your Business

First I map out exactly what you do manually, where time gets wasted, and what should run automatically.

02

I Build It

I set up and connect everything — tested properly before anything goes live. You don't need to touch a single thing.

03

You Get The Keys

I switch it on, show you how it works, and hand everything over. Fully documented, fully yours.

Credibility Anchor

MICHAL GONA

Real experience with real companies. Now applying it to help smaller businesses grow faster.

2026 — Present

Automation & Revenue Architect — ROICHITECT

The process thinking, the data discipline, the systems experience — turbocharged with AI and automation tools. Enterprise-level results for small and mid-sized businesses, without the enterprise price tag.

Aug 2022 — Present

Certified SAP Business Process Consultant

SAP SuccessFactors — Global Enterprise Division

Worked with some of the world's largest organizations — helping them turn messy data into clear decisions. Managed complex projects across energy, sports, automotive, and education sectors.

  • Managed 2,000+ data metrics and reporting systems for a Fortune 500 energy company and a national Olympic & Paralympic Committee.
  • Delivered HR reporting and workforce analytics for global organizations running teams of 50,000–100,000+ employees — repeatedly, across multiple industries.
  • Trained and upskilled teams at a top global university, a major automotive brand, and numerous enterprise clients across energy, telecom, and consumer goods.
Feb 2020 — Jul 2022

ICT Systems Administrator

Deutsche Telekom IT Solutions

Monitored and maintained enterprise core infrastructure around the clock. Handled critical incident response, change management, and automated script execution (ServiceNow, Linux, Cronacle/Automic).

Philosophy

From Logistics to Logic

Self-taught developer and IT specialist who climbed the ladder entirely through relentless problem-solving, deep system configuration, and a customer-first focus. I package enterprise-grade rigor for growing companies ready to eliminate operational drag.

Initiate Contact

Schedule a Strategy Call

Select a slot on the interactive calendar below to secure a direct strategy session with Michal.

What to expect

A straight 30-minute call to map out where automation can save you the most time and money. No pressure, no upsell — just an honest look at what's possible for your business.

  • Workflow Diagnostics

    I map your highest-friction manual bottlenecks and identify exactly where automation creates the most leverage.

  • Architecture & Transparent Pricing

    After the call you receive a full written proposal — exact system, tools, timeline, and fixed price. No follow-up sales pressure. You decide with full information, at your own pace.

  • Build & Deployment

    Once you're ready, I engineer and deploy the full system. You own everything — documented, tested, and handed over completely.

Booking confirmation sent straight to your inbox.